Service enquiries
Capture service requests through the public request route and manage enquiries from a dedicated internal workspace.
Exonita Service
Coordinate every service request from enquiry to billing.
Bring service enquiries, job cards, technician coordination, contracts, estimates, parts, worklogs, and billing into one connected workspace.
Connected workflow
Receive
- Public service request
- Service enquiries
Plan
- Job cards
- Technician assignment
- Service contracts
Deliver
- Worklogs
- Photos and team
- Parts used
Complete
- Estimates
- Billing
- Dashboards and reports
Product capabilities
One operational trail for service work
These capabilities map directly to routes and workflows available in the shipped Exonita Service application.
Job card workspace
Create and review job cards with overview, status, worklog, photo, team, parts, estimate, and billing views.
Technician coordination
Maintain the technician list and assign technicians to job cards from the service workflow.
Service contracts
Maintain service-contract records alongside day-to-day enquiries and job-card operations.
Estimates, parts, and billing
Keep estimate lines, parts used, and billing details connected to the relevant job card.
Dashboards and reports
Review service dashboards and filterable reports covering operational and job-card activity.
Job card workspace
Keep the service record together as work progresses
The job-card detail route brings these operational views into a single record, with access controlled by service roles and permissions.
- Overview and status
- Worklogs
- Photos
- Assigned team
- Parts used
- Estimate
- Billing
Customer stories
Coming soon
We will publish customer experiences only after receiving verified feedback and permission to share it. Until then, this section stays intentionally free of placeholder quotes, ratings, and logos.
See the workflow
Discuss your service operation
Tell us how requests arrive, how technicians are assigned, and how you complete job cards. We will arrange the next step by email.
Explore more
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Billing and stock workflows configured for the way your counter runs.
Run counter billing alongside item catalogs, current stock, goods receiving, store operations, dashboards, and reports in the Exonita workspace.
Explore POS